It's the Ozonator, stupid!

Remember the hot tub? How could you forget, it's the subject of every other post!

Quick summary: We buy hot tub. It leaks. They send new hot tub. It leaks, too. They send technician to figure out problem. No problem detected, but leak dries up.

Then last Sunday, the leak begins again. We use every obscenity and march our angry selves back to the store and demand our money back. (In the nicest way possible.) The seller, Dave, says, "it's not going to happen." He is a mondo-jerk. Very, very jerky. He calls the manufacturer, the manufacturer calls us, and no one is any real help. They tell us they will be sending us another hot tub. The third.

So we write our nasty letters to the CEO, the director of marketing, and plan what we'll do if that doesn't work. In the mean time, Jeff, my genius husband, takes the front panal off the thing and investigates. The pan is full of water. We sit. We stare. And then Jeff sees the leak. It's the ozonator. Plain as day, the leak is coming from the ozonator. The tub is fine! Hoorah! And just so you know, the ozonator is the only seller-installed item. The jerk and co.

So I call my only contact with the manufacturer, Bart, and tell him what we found. He can't believe his tech didn't find it. I'm still not sure he believes me, but if you sit there for any amount of time, you can see the ozonator dripping. I called Bart because I want nothing to do with Dave ever again. We'll find a new place to buy chemicals.

Did Dave ever call us? Nope! I predict he will come by tomorrow while we are at work and replace the ozonator without ever calling us. Did I say what a jerk he is? So we placed our new, uninstalled door to block the entry to the sunroom, so hopefully, he'll get the idea I don't want him there alone. I want him to have to face us and replace the piece of crap ozonator he gave us. He probably gave us a used one.

Do you understand what happened here? It was the ozonator all along. The moved the ozonator from tub #1 to tub #2, so both tubs were fine. Dave cost the manufacturer quite a bit of cash with the replacement tub and the tech's trip, and all he had to do was give us a functioning ozonator.

Jerk.